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Please await verbal instructions by the support specialist.
ONLY if instructed, use method below.
If you are looking for support and were not directed to this page by a support specialist, you may wish to look here.
Once the application launches it may download a security signature and ask for your permission to do so. You must allow the security piece to download each time as this is a protection for you. Each Support Assist session requires a security signature in order to prevent others from accessing this session and/or your computer.
NOTE: Once our support session has ended, the security code is totally invalid and non-usable. It is gone once you have rebooted. This code is non-reusable even 1 minute later!
If you are ready to start, please press the button shown above as directed.
Thank you for allowing us to provide service to you.